Terms and Conditions

Introduction
Welcome to the softprintsandmedia.com website (the “Site” , “we”, “us” or “our” ). These terms & conditions (“Terms and Conditions”) apply to the Site, and all services provided on the site. .
Softprintsandmedia.com (the “Site”) and the Soft Prints and Media Services (together, the “Services”) are provided by Soft Print and Media Resources limited, a company registered in Nigeria with Company Registration Number RC 1208987, Contact Address: 2XL Mall Gwarimpa Abuja, E-mail: [email protected]
The site reserves the right to change the Terms and Conditions at any time without prior notice to its clients. However, changes will be posted on this page and notification will be sent to all clients at the time of the terms and conditions alterations. . If you do not accept any changes to this Terms and Conditions please refrain from using the site and the services we provide also inform us to close or withdraw all products related to you as well as your user account.
Ensure you review the Terms and Conditions below carefully before using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification. Should you have any questions or concerns regarding these terms, please contact us before acceptance.

Terms of Use

1. Use of the Site
You represent that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.
We grant you a non-transferable, and non-exclusive right and license to use this Site, in accordance with the Terms and Conditions of Use, for Shopping for: ebooks, ebook submission, Website Designs, Graphic Designs and Printed Products sold on the Site and making purchases. These Terms and Conditions of Use prohibit actions such as: accessing our servers or internal computer systems, interfering in any way with the functionality of this website, gathering or altering any underlying software code, infringing any intellectual property rights and similar actions are also prohibited.
Any breach of these Terms and Conditions of Use shall result in the immediate suspension or termination of the services rendered to you without prior notice. Any suspension or termination of our services to you for any reason shall be without prejudice to any other rights or remedies a party may be entitled to at law or under this Terms and Conditions
You must ensure that all information you provide in connection with establishing your user account, such as your name, address and email and other details provided are accurate when you provided them, and you must keep it up to date as long as you use our services. You may maintain only one account at a time. If we terminate your account, you will not establish a new account. You will not use false identities or impersonate any other person or use a user name or password you are not authorized to use. You authorize us, directly or through third parties, to make any inquiries we consider appropriate to verify account information you provide.
You are solely responsible for safeguarding and maintaining the confidentiality of your account user name and password and are responsible for all activities that occur under your account, whether or not you have authorized the activities. You may not permit any third party to use our services through your account and will not use the account of any third party. You agree to immediately notify us of any unauthorized use of your user name, password or account.

2. User Submissions
Anything that you submit to the Site will become exclusive property and shall not be returned to you.
All materials (including, but not limited to texts images, diagrams, logos, videos, data, as well as intellectual property in other media) supplied by the client should have the relevant copyrights, licenses and permissions for use on the website for the specific services purchased. We will not accept responsibility/liability for infringements caused by any wrongly supplied materials
The client represents to us and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to us for inclusion in web pages are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend soft prints and media from any claim or suit arising from the use of such elements furnished by the client. .

3. Accessibility of Website
In accordance with these Terms, Soft prints and media shall provide its Services to the client for the duration of this Agreement and will use its reasonable endeavors to provide the Services in a professional manner.
Soft prints and media uses a third party to: host the Site, the Software and the Data and to provide communication services. That third party undertakes to provide its services at or above industry standards. All parties rely upon the services of other telecommunications operators. Accordingly, Soft prints and media does not warrant that the Services will be uninterrupted or error free or that the delivery or e-mails or SMS text messages will be without delay.
Soft prints and media will endeavor to ensure that any third parties involved in the supply of the Services take appropriate security measures to protect Data.
It may be necessary to temporarily suspend the Services from time to time to carry out maintenance of equipment; such suspensions will be limited. However, the Services may also be suspended (in whole or part) where Soft prints and media or the third party host is obliged to comply with an order, instruction or request of government, a court or other competent administrative authority or an emergency service organization.
We may at any time without notifying the Client make any changes to the Services which are necessary to comply with any relevant statutory, regulatory or similar requirements which do not materially affect the nature or quality of the Services.
Our services requires the use of the services of a 3rd party payment processor, The client acknowledges that Soft prints and media is in no way responsible for the actions or operations of the 3rd party processor.

4. Indemnity
To the fullest extent permitted by applicable law, you will defend and hold Soft Prints and Media, its officers, directors, employees, harmless from and against any loss, claim, liability, damage, action or cause of action (including reasonable attorneys’ fees) that arises from any breach of your representations, warranties or obligations set forth in this Terms and Conditions. We will be entitled, at our expense, to participate in the defense and settlement of the claim or action with counsel of our own choosing.

5. Applicable Law and Jurisdiction
These Terms and Conditions of Use shall be interpreted and governed by the laws in force in the Federal Republic of Nigeria. each party hereby agrees to submit to the jurisdiction of the courts of Nigeria. Any proceedings relating to any dispute shall take place in Nigeria and be conducted in the English language.

6. Arbitration
In the event of any dispute or difference arising between the parties in connection with these Terms and Conditions, senior representatives of the parties shall, within 30 days of notice being given by either party to the other, meet in good faith for a private and confidential binding arbitration before a single arbitrator held in Nigeria in English language and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party.
Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.

7. Severability
If any portion of these terms or conditions is held by any court or tribunal to be invalid or unenforceable, either in whole or in part, then that part shall be severed from these Terms and Conditions of Use and shall not affect the validity or enforce ability of any other section listed in this document.


Terms and Conditions for Book Publishing and Online E-book Distribution Services

1. Eligibility
You must have an active User account in order to use our service. You represent that you are at least 18 years old
1.1 Account Information
No Multiple Accounts. You must ensure that all information you provide in connection with establishing your user account, such as your name, address and email and other details provided are accurate when you provided them, and you must keep it up to date as long as you use our services. You may maintain only one account at a time. If we terminate your account, you will not establish a new account. You will not use false identities or impersonate any other person or use a user name or password you are not authorized to use. You authorize us, directly or through third parties, to make any inquiries we consider appropriate to verify account information you provide.
1.2 Account Security.
You are solely responsible for safeguarding and maintaining the confidentiality of your account user name and password and are responsible for all activities that occur under your account, whether or not you have authorized the activities. You may not permit any third party to use our services through your account and will not use the account of any third party. You agree to immediately notify Soft prints and media of any unauthorized use of your user name, password or account.

2.Prohibitions
We do not accept offensive, illegal, pornographic, deceptive and copy right infringing contents. We reserve the right to make judgments about whether content is appropriate and to choose not to offer it

3. E-book Distribution Rights.
It is the responsibility of the author that all materials (including, but not limited to images, diagrams, logos, data, as well as intellectual property ) supplied to our book publishing platform by the author will have the relevant copyrights, licenses and permissions for use on the site. We will not accept responsibility/liability for infringements caused by any wrongly supplied materials.
3.1 You must provide to us, at your own expense a Microsoft word (.doc, .docx) version of each manuscript you desire to publish through us.
3.2 We will not return to you any electronic files or physical content or media you deliver to us in connection with the publishing services.
3.3 You must deliver all electronic files free and clear of viruses, worms and other potentially harmful or disrupting code.

4. Content Requirements.
You must ensure that all Manuscript contents are in compliance with our book publishing terms and conditions at the time it’s being submitted to us.
4.1 If you discover that content you have submitted does not comply, you must immediately withdraw the content by sending us an email at [email protected] to remove the content or by re-publishing content that complies with our terms and conditions.
4.2 We are entitled to remove or modify the product description you provide for your e-book for any reason, including if we determine that it does not comply with our content requirements. We may also remove all or any part of your book’s cover art for any reason, including if we determine that it does not comply with our content requirements.
4.3You may not include in any Manuscript any advertisements or other content that is primarily intended to advertise or promote products or services.

5. Manuscript Rejection
If the Soft Prints and Media, in its sole discretion, reasonably deems the Manuscript, and/or any other materials delivered by the Author to be unacceptable in form and substance, then we shall promptly advise the Author via email, and the Author shall cure any defects and generally revise and correct the Manuscript and/or other materials to the reasonable satisfaction of the Publisher, and deliver fully revised and corrected Manuscript and/or other materials promptly after receipt of the our notice.
5.1 If the Author fails to deliver the Manuscript or other materials required under this Agreement, and/or any revisions and corrections thereof as requested by the Soft Prints and Media, on the dates reasonably designated by us, or if the Author fails to do so in a form and substance reasonably satisfactory to the Publisher, then the Publisher shall have the right to terminate this Agreement by so informing the Author via e- mail, return receipt requested, to the address of the Author set forth herein. Upon termination Soft Prints and Media, the Author shall, without prejudice to any other right or remedy of Soft Prints and media, immediately pay any sums incurred in processing the manuscript, and upon such payment, all rights granted to us under this Agreement shall revert to the Author.

5.2 If we request that you provide additional information relating to your manuscript, such as information confirming that you have all rights required to permit our distribution of the Manuscripts, you will promptly provide the information requested, and you represent and warrant that any information and documentation you provide to us in response to such a request will be current, complete, and accurate.
5.3 We may reject your Manuscript if it does not comply with all our Terms and Conditions. 70 % of the total fees paid for such Manuscript will be refunded to your registered account at approximately 30 days after your submission date.

6. Rights Verification
You authorize us, directly or through third parties, to make any inquiries we consider appropriate to verify your rights to permit our publishing and online distribution of your e-book and the accuracy of the information or documentation you provide to us with respect to those rights.

7. Publishing Rights.
You grant Soft prints and media, throughout the term of this Agreement, a non-exclusive, irrevocable, right and license to publish you manuscript in print and electronic format, distribute your e-book directly, in secure PDF format and by all digital distribution means available and pay you royalties on each e-book sold on the Soft Prints and Media Website. This right includes, without limitation, the right to:
(a) Publish your book, produce copies ,Reproduce, index and store e-books on one or more computer facilities, and reformat, convert and encode e-books;
(b) Display, market, transmit, distribute, sell and otherwise digitally make available all or any portion of digital Books through the site for customers and prospective customers to download, access, and/or view online and offline, on electronic devices. (c) Display and distribute (i) your trademarks and logos in the form you provide them to us or within the manuscript (with such modifications as are necessary to optimize their viewing), and (ii) portions of e-books, in each case solely for the purposes of marketing, soliciting and selling digital books (e) use, reproduce, adapt, modify, and distribute, as we determine appropriate, in our sole discretion, to exercise the rights that you grant to us in accordance to these Terms and Conditions.
(d) Permit customers to “store” e-books that they have purchased from us on servers (“Virtual Storage”) and to access and re-download such Manuscripts from Virtual Storage from time to time both during and after the term of this Agreement

8. Pricing
You will provide us a list Price for each ebook submitted however, (“VAT”) and Soft Electronic Distribution Charges (“SEDC”) is included within the customer purchase price of a product. Your Royalty is calculated based on your Price, it will be calculated based on your provided Price exclusive of the VAT and SEDC applicable to the customer. You may change your Price by sending us an email at [email protected], and your change will be effective within 5 business days. The Pricing Page has additional requirements for Prices that you must comply with.
8.1 If your Price for an e-book is higher than permitted under the pricing requirements , we will be entitled to deem it modified so that it is equal to the maximum price permitted and the maximum price will be used in calculating Royalties due to you.

9. Currency Conversion
We may sell your e-book using multiple currencies. When we do, we may convert the price you submited to other currencies at an exchange rate we determine.
9.1We may periodically update the converted price in order to reflect current exchange rates your price will be converted so that it is equal to the applicable price for that currency.

10. Marketing and Promotion
We will have sole discretion in determining all marketing and promotions related to the sale of your e-book through our website and may, without limitation, market and promote your e-books by making chapters or portions of your Manuscripts available to prospective customers without charge, and by permitting prospective customers to see excerpts of your e-books in response to search queries. We will not owe you any fees for any marketing or promotional efforts.
10.1 You acknowledge that we have obligation to market, distribute, or offer for sale any Manuscript, or to continuing marketing, distributing or selling an e-books .

11. Payments.
We are solely responsible for processing payments, payment collection, requests for refunds and related customer services, and will have sole ownership and control of all data obtained from customers and prospective customers in connection with our website and the Services we offer.

12. Taxes.
Soft Prints and Media is responsible for collecting and remitting any and all taxes imposed on their respective e-books to customers. Author is responsible for any income or other taxes due and payable resulting from payments to you by us in accordance to these Terms and Conditions

13. Royalties
If you are not in breach of your obligations under these Terms and Conditions, for each e-book sold to customers through our site, 100% inclusive of bank charges of your specified price for each e-book sold will be paid to registered bank account. . We pay Royalties due on Manuscript sales approximately 30 days following the end of the calendar month during which the sales were made. At the time of payment, we will make available to you an online report detailing sales of e-books and corresponding royalties. Any VAT, sales and other taxes charged to a customer or applied with respect to sales to a customer.
13.1 As an author in Nigeria, you must provide us with a Nigerian bank account details. Upon providing us with that bank account information, we will pay you royalties for sales of your ebook made from the site

14. E-book Withdrawal
You may withdraw your e-books from further sales on the soft prints and media system at any time on a five business days advance notice by sending an email to [email protected] We may fulfill any customer orders completed within the dates the e-books are available for sale. All eBook withdrawals will not apply to any customers who purchased the ebooks prior to the date of removal.

15. Payment Disputes
You may not bring a suit or other legal proceeding against us with regard to any statement unless you bring it within three (3) months after the date the statement is made available. Any such proceeding will be limited to a determination of the amount of monies, if any, payable by us to you for the accounting periods in question, and your sole remedy will be the recovery of those monies with no interest.
15.1. If we terminate this Agreement with you because you have breached your representations and warranties or our content guidelines, you forfeit all royalties not yet paid to you. If after we have terminated your account you open a new account without our express permission, we will not owe you any royalties through the new account.

16. Representations, Warranties and Indemnity.
You represent and warrant that:
(a) You have the full right, power and authority to enter into and fully perform this Agreement and will comply with its terms.
(b) Prior to your delivery of any content, you will have obtained all rights that are necessary for us to exercise the rights granted under this Agreement;
(c) neither the exercise of the rights authorized under this Agreement nor any materials embodied in the content nor its sale or distribution as authorized in this Agreement will violate or infringe upon the intellectual property or other rights of any person or entity, including, without limitation, contractual rights, copyrights, trademarks, common law rights, rights of publicity, or privacy, or moral rights, or contain defamatory material or violate any laws or regulations of any jurisdiction.
(d) Author will ensure that all Manuscripts delivered to us comply with the technical delivery specifications provided by us; and
(e) Author will be solely responsible for accounting and paying any co-owners or co-administrators of any Manuscript or portion thereof any royalties with respect to the uses of the content and their respective shares, if any, of any monies payable under this Agreement. To the fullest extent permitted by applicable law, you will defend and hold soft prints and media its officers, directors, employees, harmless from and against any loss, claim, liability, damage, action or cause of action (including reasonable attorneys’ fees) that arises from any breach of your representations, warranties or obligations set forth in this Agreement. We will be entitled, at our expense, to participate in the defense and settlement of the claim or action with counsel of our own choosing.

17. Copyright and Trademarks
It remains the Author’s responsibility to seek copyright protection if desired for any creative/intellectual property provided to the author by Soft Prints and Media.
17.1. The author represents to us and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other art furnished to Soft Prints and Media for inclusion on our book publishing platform are owned by the author, or that the author has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and defend Soft Prints and Media from any claim or suit arising from the use of such elements furnished by the author.

18. Copyright Infringement
If a third party notify’s us through [email protected] for claims of copyright infringement that an author has made an e-book available for distribution through the Site illegally, upon the request and after verification of the claim, we will pay the third party the available royalties due in connection with any sales of the e-book , and will remove the e-book from future sale on our Site as the third party’s sole and exclusive remedy.

19. Supply of the Services & Support
In accordance with these Terms, we provide our Services to authors for the duration of this Agreement and will use our reasonable endeavors to provide the Services in a professional manner.
We use a third party to: host the Site, the Software and the Data and to provide communication services. That third party undertakes to provide its services at or above industry standards. All parties rely upon the services of other telecommunications operators. Accordingly, Soft Prints and Media does not warrant that the Services will be uninterrupted or error free or that the delivery or e-mails or SMS text messages will be without delay.
19.1We will endeavor to ensure that any third parties involved in the supply of the Services take appropriate security measures to protect Data.
19.2 It may be necessary to temporarily suspend the Services from time to time to carry out maintenance of equipment; such suspensions will be limited. However, the Services may also be suspended (in whole or part) where Soft Prints and Media or the third party host is obliged to comply with an order, instruction or request of government, a Court or other competent administrative authority
19.3 We may at any time without notifying the author make changes to the Services which are necessary to comply with any relevant statutory, regulatory or similar requirements which do not materially affect the nature or quality of the Services.
19.4 We will provide e-mail support for the Services during our usual business hours free of charge.
19.5 Use of the Soft prints and media services requires the use of the services of a 3rd party payment processor, The author acknowledges that Soft Prints and Media is in no way responsible for the actions or operations of the 3rd party processor.

20. Charges
The author shall pay the charges for the services in accordance with the payment terms provided by us. These terms include but are not limited a fee for each Manuscript processed by the Soft Prints and Media’s system for the author.
20.1We may alter the level of Charges or the Charges payment terms from time to time on not less than 7 days’ notice. Within 7 days of receiving such notice the Client may notify us by email of his or her wish to terminate this Agreement with effect from the date of any proposed change in the charges. We may then either terminate our Agreement with that client or withdraw the notice.
20.2. Payment of the Charges may be made by credit card, debit card or directly to our bank accounts.
20.3. No payment shall be deemed to have been made until we have received cleared funds.

21. Approved Author’s Obligations & Indemnity
The author hereby undertakes to have, and keep us informed of, a valid and regularly monitored contact e-mail address for the duration of this agreement. The author will be deemed to have read notices sent to his/her contact e-mail address and we may act on that basis. Unless otherwise notified by sending an email to us at [email protected]
21.1 It is essential that the reputation of our services and our brand remain undamaged. Accordingly, it is a condition of this Agreement that the Client will not:
a) In the sole opinion of Soft Prints and Media, use the Services so as to bring the service into disrepute or otherwise bring the Services or Soft Prints and Media into disrepute.
(b) Use the Services in a manner which is libellious ; or
(c) Use the Services in a manner which infringes the intellectual property rights, proprietary or personal rights of any third party.
The author will keep its password and other access details for use within the Services confidential .
The author shall protect us against any losses, claims, damages and expenses (including legal expenses) arising from any breach of this agreement.

22. Force Majeure
Neither party shall be responsible to the other party in circumstances where some or all of the obligations under this Agreement cannot be performed due to circumstances outside the reasonable control of the defaulted party, including an Act of God, change in legislation, fire, explosion, flood, accident, strike, lockout or other industrial dispute, war, terrorist act, riot, civil commotion, failure of public power supplies, failure of communication facilities, default of suppliers or sub-contractors, or the inability to secure computer processing facilities (including those of the necessary quality or security), obtain SMS text messaging services, obtain materials or supplies and, in all cases, the inability to do so except at increased prices (whether or not due to such causes). However, if such circumstances persist for more than 30 days, the non-defaulting party may terminate the Agreement and all Charges due to Soft Prints and Media up to the date of termination shall become due.

23. Suspension and Termination
We may suspend the provision of Services to the Client if payment of any Charges is overdue (whether or not disputed by the Client).
23.1 We may suspend our services in whole or any part thereof at any time without notice if in our sole opinion the use of the Services by the author damages, or threatens, to damage the security or stability of the Data, Site, or services provided by Soft prints and media to other clients.
23.2 Either party may terminate the Agreement on giving 7days notice to the other.
23.3 Soft prints and media may suspend or terminate (at Soft prints and media’s sole discretion) the Agreement (and Services) forthwith on sending email to the authors registered email if: a) the author breaches its obligations inclusive; or (b) if the author commits any breach of these Terms and (if capable of remedy) fails to remedy the breach within 7 days after being required by email notice so to do; (c) if Soft prints and media is unable to continue providing the Services for reasons beyond its reasonable control.
23.4 Any termination of the Agreement for any reason shall be without prejudice to any other rights or remedies a party may be entitled to at law or under this Agreement
23.5 Upon termination of this Agreement for whatever reason: (a) there shall be no refund of any element of the Charges; (b) all unpaid Charges shall become immediately due (c) Soft prints and media will be under no obligation to retain any data.

24. Disputes
In the event of any dispute or difference arising between the parties in connection with these terms and conditions (excluding any dispute relating to non payment of the Charges, for whatever reason), representatives of the parties shall, within 30 days of notice being given by either party to the other, meet in good faith for a private and confidential binding arbitration before a single arbitrator held in Nigeria in English language and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
24.1. The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party.
24.2. It is the responsibility of the author to inform us immediately of any issue that may lead to a dispute (including but not limited to quality, service, cost, and deadline), without such information, no disputes will be entered into.

25. Acceptance
You accept these Terms and Conditions and agree to be bound by it by either (a) clicking I agree or accept where you’re given the option to do so or (b) by using the site, or any part of it. If you don’t accept the terms, you are not entitled to use the services we provide . If the content owner is an entity, the individual person who accepts these Terms and Conditions for the Owner(s) represents and warrants that he or she is entitled to enter this Agreement as an authorized representative of the owner(s) and to bind The Owner(s) to these

26. Terms and Conditions.
The parties warrant that they have the power and authority to enter into the Agreement and perform its obligations according to these Terms and Conditions
26.1These terms and Conditions shall be considered to be a contract made in Nigeria and Nigerian law shall apply in all respects to this agreement and the parties agree to submit to the exclusive jurisdiction of the Nigerian courts.
26.2 The Agreement shall not be deemed to create any partnership or employment relationship between the parties.Save for any holding company, subsidiary or associated company of Soft prints and media and any proprietor of the Intellectual Property, a person who is not party to the Agreement shall have no right or otherwise to enforce any term of the Agreement.

26.3. If any provision of these terms is held by any court or other competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and the remainder of the provision in question shall not be affected.

NOTE: Before you confirm your agreement to these terms, please make sure you understand all of the above agreement. Should you have any questions or concerns regarding these terms, please contact us before acceptance


Terms and Conditions for Graphic design and Website Development Services

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Introduction
Softprintsandmedia.com (the “Site”), the Soft Prints and Media Services (together, the “Services”) . Users ( “clients”, “customers”), Agreement ( “Terms and Conditions”, “Terms” ).
The site reserves the right to change the Terms and Conditions at any time without prior notice to its clients. However, changes will be posted on this page and notification will be sent to all clients at the time of the terms and conditions alterations. . If you do not accept any changes to this Terms and Conditions please refrain from using the site and the services we provide also inform us to close or withdraw all products related to you as well as your user account.
Ensure you review the Terms and Conditions below carefully before using this website as your use of the website indicates your agreement to be wholly bound by its Terms and Conditions without modification. Should you have any questions or concerns regarding these terms, please contact us before acceptanc

1.Client’s Provisions
Client will provide all text to be used in web pages and graphic designs, unless otherwise negotiated. Client agrees to provide every submission in a timely manner.
We do not accept offensive, illegal, pornographic, deceptive and copy right infringing contents. We reserve the right to make judgments about whether content is appropriate and to choose not to offer it

2. Copyrights and Trademarks
All materials (including, but not limited to images, diagrams, logos, videos, data, as well as intellectual property in other media) supplied by the client should have the relevant copyrights, licenses and permissions for use in the commissioned project. We will not accept responsibility/liability for infringements caused by any wrongly supplied materials.
The client represents to us and unconditionally guarantees that any elements of text, graphics, photos, designs, trademarks, or other artwork furnished to us for inclusion in web pages or graphic designs are owned by the client, or that the client has permission from the rightful owner to use each of these elements, and will hold harmless, protect, and the site from any claim or suit arising from the use of such elements furnished by the client.
It remains the Client’s responsibility to seek copyright protection if desired for any creative/intellectual property provided to the Client by the Company.

3. Our Obligations
We agree to provide photos for the web design services and graphic designs. Any photos acquired by us for inclusion in the client’s website or graphic designs remains the property of Soft Prints and Media and may be used in multiple, separate projects. Should the client require full ownership of the provided photography, these terms must be disclosed by notice.
We agree to complete website design and graphic design projects within a time frame agreed upon with the client.
We reserve the right to commission freelance support or outsource any job if it felt it is in the best interests of the Client. Any outsourced job remains the property/responsibility of the site and such services are deemed to be carried out ‘indirectly’ by the site.
We will have a lien over any product, data or materials if all payments due from you have not been paid and cleared in full within 1 month from the date of the invoice. We reserve the right to withhold supply of services; this includes recalling services such as hosting of websites.
We use a third party to host the Site, the Software data and to provide communication services. That third party undertakes to provide its services at industry standards. All parties rely upon the services of other telecommunications operators. Accordingly, We do not warrant that the Services will be uninterrupted, error free or that the delivery of e-mails or SMS text messages will be without delay.
We will endeavor to ensure that any third parties involved in the supply of the Services take appropriate security measures to protect Data.
It may be necessary to temporarily suspend the Services from time to time to carry out maintenance of equipment; such suspensions will be limited. However, the Services may also be suspended (in whole or part) where Soft Prints and Media Resources Limited or the third party host is obliged to comply with an order, instruction or request of government, a court or other competent administrative authority or an emergency service organization.
We shall provide Services to the Client for the duration of this agreement and will use its reasonable endeavors to provide the Services in a professional manner.

4. Charges
All charges are required to be paid in full before any work begins and Annual Subscriptions are to be paid as at when due. The client understands that the final website design belongs us until all invoices are paid in full.
Once the final invoice is paid in full, the client has the right to use all contents of the website design and graphic design in all media useful for business promotion and that we reserve the right to display the website for business promotional use.
All charges & prices for services carried out by the Company are subject to VAT (where applicable) at the prevalent rate.
All charges are based on expected or agreed design rate and include two sets of authors corrections where alterations are called for by the Client, or if additional changes are required by client.
Where there is a change of brief, we will inform the Client in advance of any extra costs likely to be incurred.
Where Client does not pay the annual subscription for more than one (1) month, a reactivation fee of 5% of the anual subscription is required

5. Deadlines
All projects are planned to an agreed schedule. Non-adherence to this schedule by the Client may result in compromising final delivery deadlines. If this is likely to occur, the Company will advise the Client as soon as this becomes evident and suggest an alternative solution where feasible.
Every effort will be made to achieve agreed delivery, we cannot accept liability or be held financially responsible for any targets or deadlines being missed for delivery of any product or services which is outside of the our control.

6. Completed and Delivered Design Projects
Once final proofs/materials have been signed off, we cannot be held responsible financially or otherwise for any errors relating, programming or alteration of any end product.

7. Dispute
In the event of any bonafide dispute or difference arising between the parties in connection with these terms and conditions (excluding any dispute relating to non payment of the Charges, for whatever reason), representatives of the parties shall, within 30 days of notice being given by either party to the other, meet in good faith for a private and confidential binding arbitration before a single arbitrator held in Nigeria in English language and governed by Nigeria law pursuant to the Arbitration and Conciliation Act Cap A18 Laws of the Federation of Nigeria 2004, as amended, replaced or re-enacted from time to time.
The arbitrator shall be a person who is legally trained and who has experience in the information technology field in Nigeria and is independent of either party.
Notwithstanding the foregoing, the Site reserves the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.
It is the responsibility of the Client to inform the Company immediately of any issue that may lead to a dispute (including but not limited to quality, service, cost, and deadline), without such information, no disputes will be entered into.

8. Force Majeure
The company shall be under no liability if it should be unable to carry out any provision of the contract for any reason beyond it’s control including (without limiting the foregoing), Act of God, Legislation, theft, computer failure, Illness, injury, War, Act of terrorism, Fire, Flood, Drought, Failure of power supply, Lock out, Strike by employees in contemplation of furtherance of dispute or inability to procure materials required for the performance of the contract which may result in a delay of unpredictable length. During the continuance of such a contingency the Customer may, by notice, elect to terminate the contract and pay for work done and materials used, but subject thereto, shall otherwise accept delivery when available.

9. Project Cancellation
If at any point during the design or development cycle a client wishes to cancel, they may do so but will not be entitled to any refund of any payment made already for the products or services.

10. Termination of Agreement
In the event of termination of this Agreement, All creative work, digital, software files and related correspondence produced and devised during the project, remain the property – physically, intellectually and in copyright of Soft prints and media. However the domain name, will be returned to the client.

11. Request for Printing & Delivery of Designed Items
In the event of any request for printing and pickup or printing and Delivery of any designed item according to your specified requirements, a quotation will be sent to your email along with an online payment link regarding the request.
We make use of third party courier company in the delivery of our printed products if the Client will not be picking up the items in our office. That third party undertakes to provide its services at or above industry standards.
Every effort will be made to achieve agreed delivery however, we cannot accept liability or be held financially responsible for any targets or deadlines being missed for delivery of any product or services which is outside of the our control.

12. Acceptance
You accept these Terms and Conditions and agree to be bound by it by either (a) clicking I agree or accept where you’re given the option to do so or (b) by using the site, or any part of it. If you don’t accept the terms, you are not entitled to use the services we provide . If the content owner is an entity, the individual person who accepts these Terms and Conditions for the Owner represents and warrants that he or she is entitled to enter this Agreement as an authorized representative of the owner and to bind The Owner to these Terms and Conditions.
The parties warrant that they have the power and authority to enter into the Agreement and perform its obligations according to these Terms and Conditions
These terms and Conditions shall be considered to be a contract made in Nigeria and Nigerian law shall apply in all respects to this agreement and the parties agree to submit to the exclusive jurisdiction of the Nigerian courts.